Course 50012: Microsoft Operations Framework Changing Quadrant

This three-day instructor-led course provides training to Microsoft customers in the effective management of change within an enterprise operations environment. In addition, it provides a knowledge base with respect to changing quadrant for those who deliver Microsoft customer solutions, such as technical account managers (TAMs), consultants, and go-to partners. The core underlying and foundational intellectual property (IP) is the operations guides. The operations guides for change, release, and configuration management provide the detailed foundational information to drive the courseware.

Source: http://learning.microsoft.com:80/Manager/ResourceDetails.aspx?resourceId=467184bb-167f-4f52-adf7-e95d68e44996&clang=en-US&brand=Learning